Thank you for shopping with Thread Clothing Haven. We are committed to providing a smooth and reliable shipping experience for customers worldwide.
Order Processing
All orders are processed after confirmation of purchase. Orders are typically prepared and dispatched within 1 to 3 business days, excluding weekends and public holidays.
Once your order has been processed and shipped, you may receive a confirmation email or message regarding your shipment status.
Cash on Delivery
Thread Clothing Haven currently accepts Cash on Delivery (COD) as the only payment method for all eligible orders.
Worldwide Shipping
We proudly operate worldwide and aim to deliver our products to customers across multiple countries and regions.
Shipping Charges
Shipping charges, if applicable, are calculated based on the destination, order size, and shipping method selected at checkout. Any shipping fees will be clearly displayed before order confirmation.
Order Tracking
For eligible shipments, tracking information may be provided once your order has been dispatched. Tracking updates may take some time to appear depending on the courier service.
Delayed or Lost Shipments
While we work hard to ensure timely deliveries, delays may occasionally occur due to courier issues, customs processing, weather conditions, or other unforeseen circumstances.
If your order appears delayed or lost, please contact us at [email protected], and we will assist you in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Thread Clothing Haven is not responsible for failed deliveries or delays caused by incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the packaging and product so we can review the issue and provide assistance.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us at:
Email: [email protected]